Privacy Policy Tvrzhanicka
Last Updated: October 13, 2025
Introduction
This Privacy Policy describes how the Tvrzhanicka Audioguide mobile application ("App", "we", "us", or "our") collects, uses, and protects your information when you use our service.
Information We Collect
Automatically Collected Information
We collect limited technical information to improve the App's performance and user experience:
Crash Reports (Firebase Crashlytics)
Device information (model, operating system version)
App version information
Crash logs and stack traces
Timestamp of crashes
Device state information at the time of a crash
This data is collected solely to identify and fix technical issues and improve app stability.
Note: Crashlytics data collection is available only on Android devices. On Apple (iOS) devices, this data is not collected.
Usage Analytics (Firebase Analytics)
App usage patterns (e.g., app opens, language selections)
Feature interactions (e.g., tours viewed, audio guide usage)
Screen navigation patterns
Session duration
Device type and operating system version
General location (country/region level only)
This data is collected in aggregate form to understand how users interact with the App and improve the user experience.
Note: Analytics data collection is available only on Android devices. On Apple (iOS) devices, this data is not collected.
Information We Do NOT Collect
We do not collect: - Personal identifiable information (name, email, phone number) - Precise location data - Audio recordings or user-generated content - Payment information - Contact lists or device files - Any information that can be used to identify you personally
How We Use Your Information
The information we collect is used exclusively for:
Technical Improvement: Identifying and fixing bugs and crashes
App Enhancement: Understanding which features are most used to guide development priorities
Performance Optimization: Ensuring the App runs smoothly across different devices and operating systems
We do not: - Sell or share your data with third parties for advertising purposes - Use your data for marketing purposes - Track you across other apps or websites
Data Storage and Security
All crash and analytics data is processed and stored by Firebase (Google Cloud Platform)
Data is transmitted securely using industry-standard encryption (HTTPS/TLS)
Firebase complies with GDPR and other international privacy regulations
We retain crash data for 90 days and analytics data in aggregate form
Third-Party Services
The App uses the following third-party services:
Firebase (Google)
Services Used: Crashlytics, Analytics
Purpose: Crash reporting and usage analytics
Privacy Policy: https://firebase.google.com/support/privacy
Firebase may collect device identifiers and usage data as described in their privacy policy.
Children's Privacy
The App does not knowingly collect information from children under the age of 13. The App is designed for general audiences visiting cultural sites.
Your Rights
Depending on your jurisdiction, you may have the following rights:
Access: Request information about data collected about your device
Deletion: Request deletion of crash and analytics data associated with your device
Opt-Out: Disable analytics tracking through device settings or by uninstalling the App
How to Opt-Out
While the App automatically enables Crashlytics and Analytics for quality purposes, you can: - Uninstall the App to stop all data collection - Use device-level settings to limit ad tracking and analytics (varies by operating system)
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify users of any material changes by updating the "Last Updated" date at the top of this policy. Continued use of the App after changes constitutes acceptance of the updated policy.
Data Retention
Crash Reports: Retained for 90 days, then automatically deleted
Analytics Data: Retained in aggregate form indefinitely to track long-term trends
Individual Session Data: Retained for 14 months, then automatically deleted
International Data Transfers
Data collected by Firebase is stored on Google Cloud Platform servers, which may be located in various countries worldwide. Firebase complies with applicable data protection laws including GDPR for European users.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
More.is.More s.r.o Pernerova 635/57 186 00 Praha 8 Czech Republic
IČO: 05210275 Email: info@moreismore.cz
Legal Compliance
This App and its data collection practices comply with: - General Data Protection Regulation (GDPR) - European Union - California Consumer Privacy Act (CCPA) - United States - Other applicable local privacy laws
Consent
By using the App, you consent to the collection and use of information as described in this Privacy Policy.
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